Cloud Information Technology Consulting

By leveraging cloud storage and backup solutions packages, small businesses and individuals can protect their data, enhance collaboration, and ensure business continuity in the event of data loss or a disaster. We help companies select the right package that suits their needs and budget.

Prestige Enterprises Consulting, LLC provides server management solutions for small and medium size businesses (SMB) including overseeing the operation, maintenance, and security of servers that store and manage digital data, applications, and services. As a veteran-owned organization, Prestige Enterprises Consulting, LLC considers it a privilege to work with fellow SMBs to help secure their digital assets and data. Lastly, our business experts will ensure to provide expertise, resources, and support tailored to your specific needs and budget.

Due to Limited Resources, Small businesses often lack dedicated IT departments or Cybersecurity experts, making it difficult to implement robust security measures. Prestige Enterprises Consulting, LLC is dedicated to keeping small to medium-size businesses up to date and compliant in the ever-changing Cybersecurity landscape through Security Awareness Training, design and implement Administrative User Policies (AUP), and the implementation of cost-effective Cybersecurity solutions for SMBs.

At Prestige Enterprises Consulting, LLC we understand that having the right technical support is essential to the success of any business especially SMBs. Hence the reason we have dedicated a specialized Technical Support Team to help SMBs with the following solutions:

• Help Desk Support: Offer a centralized point of contact, such as a help desk or ticketing system, where employees can report technical issues and request assistance. Provide timely responses and resolutions to minimize downtime and disruptions.

• Remote Assistance: Utilize remote desktop support tools to troubleshoot and resolve issues remotely, reducing the need for on-site visits and minimizing response times.

• On-Site Support: When remote assistance is not sufficient, offer on-site support for hardware repairs, network troubleshooting, and other technical tasks that cannot be addressed remotely.

• Hardware and Software Support: Provide support for both hardware (e.g., computers, printers, servers) and software (e.g., operating systems, applications, productivity tools) used by the business. This includes installation, configuration, troubleshooting, and maintenance.

• Proactive Monitoring and Maintenance: Implement proactive monitoring tools to detect and address potential issues before they escalate into problems. Perform regular maintenance tasks such as software updates, system optimization, and security audits.

• Network Support: Ensure the reliability and security of the business network by monitoring network performance, troubleshooting connectivity issues, and implementing necessary upgrades or enhancements.

• Email and Communication Support: Manage email systems and communication tools to ensure reliable email delivery, spam filtering, and protection against phishing attacks.

Providing IT training for small business employees and individuals in an effort to greatly enhance their skills, productivity, and security awareness. Types of trainings offer by Prestige Enterprises Consulting, LLC include:

• Customized Training Plans: Develop customized training plans tailored to the needs and roles of employees and individuals. Offer a mix of general IT skills training (e.g., computer basics, internet usage) and specialized training relevant to their job responsibilities (e.g., Microsoft Office applications, accounting software, project management tools).

   

• Cybersecurity Awareness Training: Prioritize Cybersecurity awareness training to educate employees and individuals about common cyber threats, such as phishing, malware, and social engineering attacks.

   

• Certification Tutoring Help: Prestige Enterprises Consulting, LLC offers one-on-one coaching help to individuals with various IT Certifications including: CompTIA, CISCO, Microsoft, AWS and many more.